Money Order customers - Please call toll-free 1-800-394-4525 to check the status of your money order using our automated system, or stay on the line and a Money Order Representative will be happy to assist you. Please listen to the entire menu before making a selection.

Bill Pay customers - Please call toll-free 1-800-989-6669 option 2, 1 and a Bill Pay Representative will be happy to assist you. Bill Pay Customer Service can also be reached by e-mail, at: BPCustomerService@global-express.net

Customer Service Representatives are available Monday--Friday from
9:00am--12:00pm and 1:00pm--4:00pm Eastern Time.

Retailers

If you are interested in becoming a Global Express Trustee, or for more information on our products and services, please contact Ms. Liz Quattrone at 800-989-6669 ext. 529, or e-mail sales@global-express.net.

Merchants, Utilities, Municipalities

If you are interested in having Global Express collect your payments, please contact Mr. Wayne Norris at 919-365-4978 or e-mail wnorris@global-express.net.

Global Express Trustees

Money Order and Bill Pay Customer Service -  Please use the Customer Service numbers shown above.

Machine Services - If you are experiencing problems with your Money Order or Bill Pay equipment please call toll-free 1-800-989-6669 option 2, 2, 4 to reach our Technical Support Help Desk.

Supplies and Sales Materials - To place an order for consumables or point-of-sale materials, please call toll-free 1-800-989-6669 option 2, 2, 1. To browse the available sales materials, click here.

Mailing Address

Global Express
P.O. Box 8608
Silver Spring, MD 20907