THE MISSION OF GLOBAL EXPRESS
IS TO PROVIDE THE UNDERBANKED
AND UNDERSERVED MARKETS
WITH SUPERIOR FINANCIAL SERVICES.
OUR PRODUCTS WILL BE EASY TO USE,
FAST TO PROCESS AND HIGHLY RELIABLE
FOR OUR RETAILERS AND THEIR CUSTOMERS.
THE ENTIRE STAFF AT GLOBAL EXPRESS
IS COMMITTED TO PROVIDING
THE HIGHEST QUALITY SERVICE
IN THE FINANCIAL SERVICES INDUSTRY.
The Global Express Story
Started in 1962, Global Express has grown to become
one of the largest financial services companies in the United States.
Every company needs a unique selling proposition and
Global Express adopted the idea of giving the best service in the industry.
Global Express is not only focused on service but is also committed to providing
the highest quality financial services products to the unbanked and underserved
The Global Express Staff
The administrative work required to service a
trustee base of thousands of retailers in thirteen states is a huge task.
Located in Silver Spring, Maryland, the Global Express staff are experts in
every part of the trustee support process. An extensive network of sales
personnel and technical representatives are located in each state. Many trustees
believe all this extra service is the "Global Express advantage." When a machine
acts up or just needs a ribbon or some extra paper there is always someone to
come over to the store and make sure everything is up and running. The Global
Express sales force and technicians work to make sure the trustees are getting
excellent service and technical support.
“America’s Walk-In Bill Payment Company”
In 1996 Global Express
decided that a natural expansion of the money order business would be the
walk-in bill payment market. Walk-in bill pay allows the retailers customers to
pay their utility and other merchant bills in person via the Global Express
terminal at the trustee's location.
The Global Express Bill
Payment System has become a major bill payment company in the industry. Global
Express represents hundreds of utilities merchants and municipalities throughout
the United States and processes multi-millions of payments every year.
Many major utility companies
have authorized Global Express to be their bill payment processor. Companies
like: Duke Energy, Florida Power and Light, Baltimore Gas and Electric, Pepco,
Washington Gas, Southern Maryland Electric, Louisville Gas and Electric,
Kentucky Utilities, Mobile Water, Washington Suburban Sanitary Commission,
Elkton Gas, Chattanooga Gas, Florida City Gas, Virginia Natural Gas, Cavalier
Telephone, Chesapeake Utilities, RCN, Broward County Water, Verizon Wireless,
Sprint, NationsLine, Q-Tel and Freedom Communications USA to name just a few.